Express Great Italy Tour with Ajet Airlines 5 Nights 6 Days Promotion (Rome-Bergamo)

Services Included in the Tour Price:

• Round Trip Economy Class Flight Ticket from Istanbul to Rome and from Bergamo to Istanbul with AJet Airlines

• Breakfasts to be taken at hotels

• City Tours in Venice, Florence, Milan, and Rome

• Accommodation for a total of 5 nights in 3* and 4* hotels: 2 nights in Rome, 1 night in Florence (Montecatini and Calenzano), 1 night in Venice (in Quarto D'altino, Noale or Treviso), and 1 night in Milan

• Professional Turkish Guiding Service

• Transportation with Luxury Vehicles

• City Tours specified in the program

Services Not Included in the Tour Price:

• Foreign Departure Tax Stamp

• Visa Service

• Special Travel Health Insurance

• All Personal Expenses

• All Extra Services Taken at Hotels

• Extra Tours Specified in the Program

• Hotel Taxes (City tax, check point fees, Vaporetto fees, Local Guide Fees, local service charges, Venice City Tax, handling fee, bus entry fees, and operational service expenses, which amount to a compulsory payment of 150 Euros per person to be collected in cash by the guide before the tour starts)

• Driver Tips

GENERAL TERMS

1- The General Terms are an integral part of the tour program and cannot be considered independently of the tour program.

2- If sufficient participation for the trip is not achieved, Wtatil can cancel the tour up to 21 days before the departure date. In such a case, the cancellation information will be communicated to the guest. The full amount of the tour fee will be refunded to the guest. Any additional services purchased outside the tour, such as domestic flight connections purchased from Wtatil, will also be refunded to the guest. However, if the visa service has been used for visa application on behalf of the guest, it cannot be refunded since these services have been used; if a visa application has not been made, the visa and travel health insurance will be canceled, and a refund will be made. If the guest has purchased the domestic flight connection from a different service provider independent of Wtatil, in the event that the trip is canceled by Wtatil, the guest may not request any refund from Wtatil. The guest accepts in advance any material and moral losses that may arise from the cancellation of the tour upon purchasing the tour, and Wtatil cannot be held responsible.

3- In the event that sufficient participation for the trip is not achieved, Wtatil has the right to show goodwill and not cancel the tour. In this case, since the tour will only be provided individually for the guest, the package includes transportation service only for airport transfers for the outbound/inbound international flight.

Cancellation and Change

4- In cancellations made more than 30 days before the tour departure date, the flight ticket fees that do not have the right of cancellation & change and refund will be reflected as a penalty.

5- Guests have the right to cancel without penalty up to 30 days before the tour departure date, provided that they notify Wtatil in writing, except for airline tickets that have been paid to the airline and/or under commitment. In cases when there are 31 days or less left until the trip start date, the guest can cancel by paying a penalty of 50% of the remaining tour fee from the flight ticket fees, and if there are 15 days or less left until the trip start date, they can cancel by paying the full tour fee as a penalty. If a cancellation request is made, the refund conditions for additional services such as domestic flight connections, visa services, travel health insurance may vary depending on the period the cancellation request is made, so it is necessary to inquire about the refund conditions in advance. Wtatil cannot make any commitment regarding the refund of additional services.

Guiding Services and Extra Tours

6- The days and times of the tours specified in the program may be changed by the guide depending on the status of the museums and historical sites being visited, whether they are open or closed, and weather conditions. Different guides may accompany our guests during the tours.

7- The panoramic city tours included in the tour package are organized for the general introduction of the cities and are conducted as panoramic tours from within the vehicle without entrance to museums or historical sites, lasting a maximum of 2-3 hours. Panoramic tours, along with other tours indicated in the program, will not be held if access to them is denied by local authorities on the day and time of the tour or if they become impossible due to weather conditions. Some tours may be conducted by public transport or walking in areas where access is restricted or roads are closed.

8- Our guide may make changes to the days of city tours and/or additional tours depending on the number of participants and the status of being closed of the museums and historical sites. This condition also applies to potential changes in flight times.

9- Important points to note for tours conducted with speed boats: heavy meals should not be consumed immediately before boarding, and excessive amounts of water should not be drunk. Guests with stomach, back, neck complaints, or pregnant guests must inform their guide about their conditions.

10- There is no refund if services included in the prices are not participated in, such as tours or dining services.

About Flights

11- Wtatil acts as an intermediary between the airline and the passenger, and in the event of any dispute, the relevant provisions of Turkish law, as well as the Hague Protocol and the Warsaw Convention will be applied.

12- Delays or changes in flight times may occur on scheduled and charter flights. Wtatil is obliged to inform about these changes as soon as possible. The passenger accepts the risk of flight time changes/cancellations upon purchasing the trip.

13- Children aged 0-2 only pay the airport tax fee.

14- According to airline regulations; if the outbound flight of a purchased return ticket is not used, the return flight is canceled by the airline.

15- For participants of tours with flights, check-in and boarding procedures are personal responsibilities, and these procedures must be carried out by guests at airports, at the relevant airline counters, or online on the airline's websites before the flight.

16- Last-minute delays and gate changes during flights are announced verbally at airports and displayed on the information boards in the area. This information should be followed by the guests themselves.

17- Wtatil cannot be held responsible for passengers who are not present at the specified airport at the required times according to the airline rules, who do not carry out check-in and boarding procedures on time, or who complete check-in and boarding processes on time but fail to board the aircraft. All expenses related to obtaining new departure-return flight tickets and necessary transfers in the destination area for guests who miss their flight are their own responsibility.

18- The general baggage weight for flights departing from Turkey is 20 kg. This weight may vary depending on the airline and destination country. If there are domestic flights in the destination country, the baggage weight may drop to 15 kg for these domestic flights. Excess baggage weight/price rules are determined by the airlines and are not under Wtatil's responsibility.

19- For guests who want to upgrade their flight tickets with miles (to business or first class); upgrade processes can be performed based on the availability of the airline (check your membership with the airline) after the tickets are issued. No mile guarantee is provided for each flight. Check whether the tickets for the program are eligible for upgrade.

20- In some airlines, food and online check-in services may be subject to extra charges.

Other Matters

21- Wtatil will not accept responsibility for any changes or cancellation processes made by the guest directly contacting the hotel. In this case, Wtatil's cancellation conditions will apply.

22- In cases where hotels are specified only by category information without specific hotel names in the tour program and/or if options are presented for the same destination, it will be communicated to the guest by Wtatil 48 hours before the departure of the trip.

23- During special periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances greater than the stated locations or kilometers. In such a case, Wtatil will inform at least 15 days before the tour departure date.

24- At the time of registering for the purchased tour, it is required for the guest to correctly enter/declare their name, date of birth, and passport number as written on their passport. Flight tickets are issued based on this information. Any penalties for cancellations or changes caused by incorrect information will be charged to the guests.

25- Before leaving Turkey, please check if your mobile phone is enabled for use abroad by contacting your service provider.

26- The check-in time for accommodation in hotels is 15:00, and the check-out time is 12:00.

27- Wtatil will inform the hotel of requests regarding the room (high floor, close to common areas, smoking/non-smoking, bed type). Efforts will be made to ensure that the reserved rooms align with the preferences of the guest according to the hotel's availability. The fulfillment of these requests depends on the hotel's available capacity at check-in and cannot be guaranteed by Wtatil.

28- The breakfast offered at hotels may differ from the rich Turkish breakfast generally familiar. It is generally served with limited options composed of butter, jam, bread, tea or coffee, and may be served in a separate room assigned to the group.

29- In some situations, a double room may have a double bed instead. Most European hotels offer rooms with two beds that can be joined if needed.

30- The child and extra bed policy may vary according to each hotel and respective room types.

31- Any extra bed and baby cot are provided upon request and depend on the availability of the hotel, and must be approved by the hotel.

32- The capacity for an extra bed or baby cot in the room is 1 unit (maximum).

33- In triple rooms, there is an extra bed application, and the bed assigned to the third person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Extra beds consist of beds referred to as sofabeds that can be opened/closed. Our guests accept that there may be tightness in the rooms due to extra beds added to standard rooms in triple rooms and/or reservations with children.

34- In hotel reservations, if the number of children and their ages staying with adults are incorrectly declared by our guests, the relevant hotels may charge an additional fee. In this case, the responsibility lies with the guest who made the incorrect declaration. The hotel may request identification to determine the age of children.

35- In reservations for 2 adults + 1 child, there may not be a separate bed for the child. Child prices are valid only if the child stays with two adults. Child discounts are applicable only for the qualifying age group of "one child" accompanying two adults.

36- Currency exchange rates during the day are reflected in TL prices. Rates applicable at the time of payment are valid. Any extra services you request, (mini-bar, ironing, etc.) at the hotel may incur additional charges and are not included in the purchase price, and should be paid directly to the hotel during your stay.

37- Some countries have different practices regarding city, tourism, or local taxes. Any city, tourism, or other taxes that are implemented will be collected from the guest by the hotel during check-in or check-out.

38- The travel distances provided in the programs are map-based. Travel times may be extended due to traffic, weather conditions, the geographical location of the visited country, road works, and conditions.

39- Wtatil may change the order of cities in the program or the primary airline to be flown without altering the content of the program in case of mandatory reasons or at its discretion.

40- Guests participating in the tour are responsible for their personal belongings, bags, suitcases, passports/IDs, and Wtatil is not responsible for any forgotten/lost/stolen items. In the event that forgotten items are found, the costs incurred for delivering the items to the country and/or to the owner are the responsibility of the item owner.

41- Participants in the tour must carry their travel health insurance policies and any relevant medications and prescriptions in case of health issues.

42- For potential extra expenses, upon checking in at the hotel, an official identification document with a photo/passport and a credit card or cash deposit may be requested by the hotel. The return of the deposit requested at check-out is a process between the hotel and the guest, and Wtatil has no interference.

Visa and Passport

43- There is a visa requirement for Turkish citizens.

44- Guests must ensure that their passports are valid for at least 6 months from the date of travel.

45- In order to have entry and exit stamps in your passport at customs, there must be at least 2 blank pages in your passport.

46- Being exempt from a visa for entry into the countries in this tour does not mean that entry/exit will be allowed; the passport police have the authority to deny your entry/exiting to the country, Wtatil is not responsible for this situation, and the responsibility lies with the passenger.

47- Guests who are not Turkish citizens or those with dual citizenship who travel using a different country's passport must directly inquire about the visa procedures of the country they will be visiting with the relevant consulates. Otherwise, Wtatil will not be responsible for resulting consequences.

48- In order to avoid issues with customs control at the border of the country to be visited due to torn, worn, wet, or similar damaged passports, passports should be renewed. Otherwise, the responsibility lies with the passenger.

49- Guests under 18 years of age traveling alone or with only one parent may be asked for a consent document showing the consent of both parents during entry/exit to the country by the police officer. Thus, it is recommended that minors and their parents pay attention to this matter.